PRIVACY POLICY.

Key Health Care is committed to protecting your privacy and developing technology that provides a safe and effective online experience. This Statement of Privacy applies to the Key Health Care website and e-commerce store and governs data collection and usage. By using the Key Health Care website, you consent to the data practices described in this statement.

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Collection of Your Personal Information

Key Health Care collects personally identifiable information, such as your email address, name, home or work address, and telephone number. Key Health Care may also collect anonymous demographic information that is not unique to you, such as your ZIP code, age, gender, preferences, interests, and favorites.

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Information about your computer hardware and software may also be automatically collected by Key Health Care. This information can include your IP address, browser type, domain names, access times, and referring website addresses. This information is used by Key Health Care for the operation of its services, to maintain the quality of those services, and to provide general statistics regarding use of the Key Health Care website.

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Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through public message boards or other publicly accessible portions of the Key Health Care website, this information may be collected and used by others.

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Key Health Care does not read your private online communications except as necessary to provide requested services, respond to communications, or as otherwise permitted or required by law.

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Key Health Care encourages you to review the privacy statements of websites you choose to link to from Key Health Care so that you can understand how those websites collect, use, and share your information. Key Health Care is not responsible for the privacy statements or other content on websites outside of Key Health Care and the Key Health Care family of websites.

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Use of Your Personal Information

 

Key Health Care collects and uses your personal information to operate the Key Health Care website and deliver the services you have requested.

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Key Health Care may also use your personally identifiable information to provide information about products, programs, resources, or services available from Key Health Care that may be relevant to your relationship with us. Key Health Care may also contact you through surveys to conduct research about your opinion of current services or potential new services that may be offered.

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Key Health Care does not sell, rent, or lease its customer lists to third parties.

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Key Health Care may, from time to time, provide information concerning products, programs, services, or resources offered by trusted external organizations when we believe the information may be relevant or useful to our customers. Unless you have separately authorized such disclosure, your unique personally identifiable information, including your email address, name, address, and telephone number, will not be transferred to an external organization for that organization's independent marketing purposes.

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Key Health Care may share information with trusted service providers that assist us in performing functions such as statistical analysis, email communications, postal mailings, customer support, technology services, payment processing, or arranging deliveries. These service providers are permitted to use personal information only as necessary to provide services to Key Health Care and are expected to maintain the confidentiality and security of that information.

Key Health Care does not use or disclose sensitive personal information, such as race, religion, or political affiliation, without your explicit consent, except where disclosure may be required or permitted by law.

 

Key Health Care may keep track of the websites and pages our customers visit within Key Health Care in order to determine which services and content are most frequently used. This information may be used to improve our website, programs, services, communications, and user experience.

 

Key Health Care may disclose your personal information without notice if required to do so by law or in the good-faith belief that such action is necessary to: (a) comply with applicable law or legal process served on Key Health Care or the website; (b) protect and defend the rights or property of Key Health Care; or (c) act under exigent circumstances to protect the personal safety of users of Key Health Care, our customers, or the public.

 

SMS/Text Message Communications

 

If you provide your mobile telephone number and consent to receive SMS/text messages from Key Health Care, we may use your mobile number to send informational communications related to appointments, programs, requested resources, service updates, enrollment or benefit-related follow-up, caregiver and community programs, event reminders, and other communications associated with services you have requested or your relationship with Key Health Care.

Message frequency may vary. Message and data rates may apply. You may opt out of receiving SMS/text messages at any time by replying STOP. For assistance, reply HELP.

 

Consent to receive SMS/text messages is voluntary and is not a condition of purchasing or receiving products or services from Key Health Care.

 

Mobile information, including mobile telephone numbers and SMS opt-in or consent information, will not be sold, rented, shared, or disclosed to third parties or affiliates for their own marketing or promotional purposes. SMS opt-in and consent information will not be shared with third parties or affiliates for marketing purposes.

 

Key Health Care may disclose mobile information to service providers that assist us in providing SMS/text messaging services, but only to the extent necessary for those providers to perform services on behalf of Key Health Care. Such service providers are expected to maintain the confidentiality and security of the information and may not use it for their own independent marketing purposes.

 

Individuals who opt out of SMS/text communications will no longer receive SMS messages from Key Health Care unless they subsequently provide consent to opt back in.

 

Use of Cookies

 

The Key Health Care website uses "cookies" to help personalize your online experience. A cookie is a text file that is placed on your device by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer or device. Cookies are uniquely assigned to you and generally can only be read by a web server in the domain that issued the cookie.

 

One of the primary purposes of cookies is to provide a convenience feature that saves you time. For example, if you personalize Key Health Care pages or register with Key Health Care's website or services, a cookie may help Key Health Care recall your specific information during subsequent visits. This can simplify the process of recording information such as billing addresses, shipping addresses, preferences, or other information you have previously provided.

 

When you return to the same Key Health Care website, information you previously provided may be retrieved so that you can more easily use the features you customized.

 

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience some of the interactive features of Key Health Care services or websites.

 

Security of Your Personal Information

 

Key Health Care takes reasonable measures to secure your personal information from unauthorized access, use, or disclosure.

 

Personally identifiable information provided to Key Health Care is maintained using systems and service providers designed to protect information from unauthorized access, use, or disclosure. When sensitive personal information, such as payment information, is transmitted electronically, appropriate security measures may be used, including encryption technologies such as Secure Socket Layer (SSL) or comparable security protocols.

 

No method of electronic transmission or storage is completely secure, and Key Health Care cannot guarantee absolute security. However, we take commercially reasonable steps to protect the information entrusted to us.

 

Changes to This Statement

Key Health Care may occasionally update this Statement of Privacy to reflect changes in our services, technology, legal requirements, industry practices, or customer feedback.

 

Key Health Care encourages you to periodically review this Statement to remain informed about how Key Health Care is protecting and using your information.

 

Contact Information

 

Key Health Care welcomes your comments and questions regarding this Statement of Privacy.

 

If you believe that Key Health Care has not adhered to this Statement, please contact us at:

 

Key Health Care
Email: service@keyhealthcare.org
Website: www.keyhealthcare.org

 

We will use commercially reasonable efforts to promptly review and address your concern.